44. Why haven't I been paid my Direct Bonus?

Modificato il Lun, 13 Nov, 2023 alle 5:43 PM

The reasons why his Bonus has not been paid can be:


- He/she has NOT yet entered his/her bitcoin Wallet address on the bitcoin network (since last July 6th EVERYONE had to re-enter his/her Wallet at the first cashout) 


- You have entered an incorrect Wallet address so you need to write to: [email protected] to change it (send the correct Wallet)


- You have NOT made your cashout request before midnight on Thursday 


- the 14 days for the Right of Withdrawal have NOT elapsed from the ORDER DATE of the sale you made, considering that payment reports are made every Friday as follows: Friday of report minus 14 days backwards


example of reporting: 

Friday 18 August all commissions accrued up to Friday 4 August 2023 (14 days backwards) were reported.


- you have exceeded the €5.000 limit and need to send Support the necessary documentation to change your tax position.


Therefore your commissions will be paid to you when all the above-mentioned conditions are fulfilled.

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